Privacy Policy
Advantage Special Inspection, INC. · Effective date: June 24, 2026
Advantage Special Inspection, INC. (“Advantage Special Inspection,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at advantagesi.com, our inspection services, and our text messaging (SMS/MMS) program.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details — your name, mobile phone number, email address, and mailing or project address.
- Service information — details about the inspection services you request, schedule, or receive, and related project records.
- Communications — messages, requests, and other information you send us by phone, text, email, web form, or in person.
We may also automatically collect limited technical information (such as your device type and pages visited) when you use our website.
2. How We Use Your Information
- To provide, schedule, and perform inspection services you request.
- To send appointment reminders, inspection status and report-ready updates, and account notifications.
- To respond to your questions and provide customer support.
- To maintain records and meet legal, regulatory, and contractual obligations.
3. SMS / Text Messaging Program
If you provide your mobile number and consent, Advantage Special Inspection may send you text messages related to your inspection services, including appointment scheduling and reminders, inspection status and report-ready updates, account notifications, and replies to your questions.
How you opt in
You may consent to receive text messages by providing your mobile number and agreeing to receive texts when you book or request a quote for inspection services (in person or by phone), by submitting a contact or quote form on advantagesi.com, by signing a service agreement that includes SMS consent language, or by texting our business number first.
Message frequency and rates
Message frequency varies based on your interactions with us. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How to opt out or get help
You can cancel text messages at any time by replying STOP. After you send STOP, we will send a confirmation message and then stop sending text messages. For help, reply HELP or contact us at (626) 525-1344.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Email Communications
If you provide your email address (through a form on advantagesi.com or by emailing us directly), we use it to respond to your inquiries, send quotes and service-related information, deliver inspection reports and documents, and send appointment or account updates related to the services you requested.
No email information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or trade your email address. We may share it only with service providers (such as email delivery or IT support) who help us operate, and who are required to protect your information. You may unsubscribe from non-essential emails at any time using the link in those emails or by contacting us at (626) 525-1344.
5. How We Share Information
We do not sell your personal information. We may share information only as follows:
- Service providers who perform services on our behalf (such as scheduling, messaging delivery, or IT support) and are bound to protect your information. As stated above, mobile opt-in and consent data is never shared with third parties for marketing purposes.
- Legal and safety reasons — when required by law, subpoena, or to protect the rights, property, or safety of Advantage Special Inspection, our customers, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.
6. Data Retention
We retain personal information for as long as needed to provide our services, maintain business and project records, and comply with our legal obligations, after which we securely delete or de-identify it.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may request to access, update, or delete your personal information by contacting us using the details below.
- You may unsubscribe from email communications using the link in those emails or by contacting us.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and post the updated version on this page.
11. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Advantage Special Inspection, INC.
Phone: (626) 525-1344
Email: support@advantagesi.com
Website: advantagesi.com